Library Blog

Massachusetts to Activate All Electronic Tolling October 28

Toll Plaza Demolitions Will Begin This Weekend

 

 

 The Massachusetts Department of Transportation (MassDOT) today hosted a news conference and media tour in Weston to inform the public that plans are on schedule to activate All Electronic Tolling (AET) in the state on Friday, October 28, at 10 p.m., and to immediately deploy equipment to begin the process of demolishing existing toll plazas. As the program, EZDriveMA, is launched, drivers will begin to be charged tolls after passing under sixteen gantry locations and contractors will be deployed in 23 work zones. Under EZDriveMA, drivers have the option of using a free E-ZPassMA transponder to receive a toll discount, using an out-of-state transponder, or being invoiced if not using a transponder under the Pay By Plate payment process.

 “We are committed to educating the public about the transition to EZDriveMA,” said Highway Administrator Thomas J. Tinlin. “The toll demolition and road reconstruction projects beginning on October 28 will impact travel for motorists along I-90, (the Massachusetts Turnpike), and drivers are encouraged to slow down in these active construction areas, consider traveling at off-peak hours, and evaluate whether mass transit might be a preferred option.”

The first transition to All Electronic Tolling which the public may notice will begin on October 28, at 6:45 p.m., when the existing E-ZPass MA customer service call center will go off-line until 7 a.m., Tuesday, November 1. This outage is necessary in order to update and activate the new EZDriveMA system. Members of the public with concerns or questions can still email Aetinfo@dot.state.ma.us

On October 28, at approximately 8:00 p.m., work zone logistical deployments will be obvious as law enforcement details and contractors will be visible setting up at the existing toll plazas and prepare to mobilize equipment for demolition and signs to inform drivers of the lanes of travel to the right and left sides of existing toll plazas. Manual toll collection is scheduled to officially end on October 28 at 9:45 p.m., and the existing E-ZPass MA system will stop processing transactions at existing toll plazas.

The electronic tolling gantries will then “go-live” at 10:00 p.m., and will begin to collect vehicle information as drivers pass under the gantries above the highway. The existing tolling websites (www.ezpassma.com and www.paybyplatema.com) will be shut down, and the new EZDriveMA website will be activated for informational purposes only. On-line services, such as signing up for an E-ZPass MA account, viewing customer’s existing accounts, and paying Pay By Plate invoices for the Tobin Bridge or toll violations will be unavailable until Tuesday, November 1, at 7 a.m.

To accommodate the needs of customers from 10:00 p.m., on October 28, to 7 a.m., on November 1, the following walk-in customer service locations will be open for in-person assistance and account signups. These transponders will not be activated until up to 5 days later:

East Boston – 145 Havre Street

Saturday, Oct .29: 8 a.m. – 2 p.m.

Sunday, Oct. 30: 8 a. m. – 2 p.m.

Monday, Oct. 31: 7a.m. – 7 p.m.

Natick – Service Plaza on I-90, (the Massachusetts Turnpike), Eastbound at Mile Marker 117

Saturday, Oct. 29: 8 a.m. – 2 p.m.

Sunday, Oct. 30: 8 a.m. – 2 p.m.

Monday, Oct. 31: 7 a.m. – 7 p.m.

Auburn – 27 Midstate Drive

Saturday, Oct. 29: 8 a.m. – 2 p.m.

Sunday, Oct. 30: 8 a.m. – 2 p.m.

Monday, Oct. 31: 7 a.m. – 7 p.m.

Lee – Service Plaza on I-90, (the Massachusetts Turnpike), Eastbound, between Exits 1 and 2

Saturday, Oct. 29: 8 a.m. – 2 p.m.

Sunday, Oct. 30: 8 a.m. – 2 p.m.

Monday, Oct. 31: 7 a.m. – 7 p.m.

Ludlow – Service Plaza on I-90, (the Massachusetts Turnpike), Eastbound

Saturday, Oct. 29: 8 a.m. – 2 p.m.

Sunday, Oct. 30: 8 a.m. – 2 p.m.

Monday, Oct. 31: 7 a.m. – 7 p.m.

Saugus – 1201 Broadway, Route 1 South

Saturday, Oct. 29: 9 a.m. – 2 p.m.

Sunday, Oct. 30: 9 a.m. – 2 p.m.

Monday, Oct. 31: 9 a.m. – 7 p.m.

Charlton – Service Plaza on I-90, (the Massachusetts Turnpike), Eastbound

Saturday, Oct. 29: 7 a.m. – 7 p.m.

Sunday, Oct. 30: 7 a.m. – 7 p.m.

Monday, Oct. 31: 7 a.m. – 7 p.m.

Framingham – Service Plaza on I-90, (the Massachusetts Turnpike), Westbound

Saturday, Oct. 29: 7 a.m. – 7pm

Sunday, Oct. 30: 7 a.m. – 7 p.m.

Monday, Oct. 31: 7 a.m. – 7 p.m.

 

Additionally, in-person sign up will still be available at any RMV and Massachusetts AAA location during their normal business hours. For a complete list of locations and hours please visit www.mass.gov/ezpassma.

MassDOT will be informing the public about in-person customer service opportunities, the progress of toll plaza demolition, new lanes of traffic patterns, on I-90, and other AET developments with the use of real-time signboards along roads, via its Twitter feed, (@MassDOT), and through other communication tools.

During the transition to EZDriveMA, drivers will need to travel at reduced speeds in work zones and are asked to allow extra time to reach their destinations, demonstrate common courtesies when merging and changing lanes of travel, minimize distractions such as the use of cell phones, and consider travel at off-peak hours or travel on mass transit.

Drivers without a transponder may obtain one free-of-charge, by going on-line before the evening of October 28 by visiting www.mass.gov/ezpassma.com. Members of the public who would like a transponder while the website is transitioning and closed down the weekend of October 28, may visit a walk-in customer service location as mentioned previously.

For more information about gantry rates and for other details about the implementation of the EZDriveMA program, please visit

https://www.massdot.state.ma.us/highway/TollInformation/AllElectronicTolling